Banking Conduct of Business Sourcebook

From 1st November 2009, we will be subject to the Banking Conduct of Business Sourcebook (BCOBS) which is regulated by the Financial Conduct Authority (FCA). This brings into force a new banking conduct regime and replaces the non lending aspects of the Banking Code.

The FCA will have responsibility for regulating most aspects of banking and has produced Money Advice Service leaflets. Money Advice Service offers impartial information and tools which can help you work out what's right for your bank accounts.

To find out more information, visit https://www.moneyhelper.org.uk/en or call the MoneyHelper on 0800 138 7777 (lines are open Monday to Friday, 8am to 6pm).