Information for our existing mortgage customers.

Keep in mind that we no longer offer mortgages to new customers. If you're an existing customer and need support with your current mortgage, please contact us.

Support for our mortgage customers

The government has announced it's support for those struggling with their mortgage payments, with the Mortgage Charter.

You can find more information about how this can help you on our Mortgage support page.

Mortgage support

Guide to mortgages

Our mortgages guide covers everything you need to know about Intelligent Finance mortgages.

More about mortgages More about mortgages

Online Banking

Log in to view your mortgage balance and more.

Log in Log in here

Homes for Ukraine

If you’re planning to house Ukrainian refugees, we fully support you.

Find out how we’re making the process as simple as possible.

Facing financial difficulty

If you're struggling with your finances, there are steps you can take to help.

Your next steps Your next steps

Get in touch

For help and guidance with your Intelligent Finance mortgage, please call us on 0345 609 4343

+44 131 5499012 from outside the UK.

Our lines are open Monday to Friday, 8am to 8pm, and Saturday, 8am to 4pm.

More ways to contact us More ways to contact us

You could lose your home if you don’t keep up your mortgage repayments