Coronavirus help and support

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Managing your mortgage payments

We are no longer offering payment holidays for Covid-19 related reasons.

If you are finding it difficult to make mortgage payments there are ways we can support you. Please contact us on 0800 028 4347.

If you need independent help and advice, you can get free advice from an agency such as Citizens Advice, Step Change Debt Charity or National Debtline and also at the Money Advice Service's coronavirus support hub.

What are my options after a payment holiday?

When your payment holiday ends, the amount you pay each month will go up. This new monthly amount is to cover the interest charges and payments you missed while you took a break.

We'll write to you before the end of your payment holiday to confirm your new monthly amount. We have some options to help you catch up.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.