Mortgages, Savings and Current Accounts
0345 609 4343
If you're an existing Mortgage, Savings or Current Account customer and you'd like to make a transaction or contact us regarding your plan, please log in to your plan
and send us an email using our secure messaging service, or call us on 0345 609 4343. Don't forget that you can
register for online banking and manage your accounts online at any time.
Our opening hours are:
- 08:00 to 20:00 Monday to Friday
- 08:00 to 18:00 on Saturday and
- 09:00 to 18:00 on Sunday
Our Christmas opening hours are:
- Friday 23rd December – 8am to 8pm
- Christmas Eve – 8am to 5pm
- Christmas Day – Closed
- Monday 26th December – 9am to 5pm
- Tuesday 27th December – 9am to 5pm
- Wednesday 28th December – 8am to 8pm
- Thursday 29th December – 8am to 8pm
- Friday 30th December – 8am to 8pm
- New Years Eve – 8am to 5pm
- New Years Day – Closed
- Monday 2nd January – 9am to 5pm
- Tuesday 3rd January – 8am to 8pm
Please note our contact centre opening hours are 09:00 to 17:00 on bank holidays.
You can also write to us at:
Po Box 17316
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.
Calling from overseas?
+44 131 5499012
To change any of your personal details, set up an additional card holder or discuss any communication from us, please call 0345 600 6081
If you are having problems registering, logging on or need to reset your password or security code, please call 0345 850 0519
LOST OR STOLEN
If your credit card has been lost or stolen, please call 0800 015 1515 (if you are overseas, please call the International Operator and ask for a reverse charge call to the same number).
If your debit card has been lost or stolen, please call 0345 605 9595 (if you are overseas, please call +44 131 5499013).
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