We’re aware some former IF customers are experiencing issues with viewing their mortgage through online banking. While we are working hard to fix this, customers can still view their mortgage account and balance in the Bank of Scotland app.
In the meantime, if you'd like to talk about your mortgage account please call us on 0345 850 0842, Monday to Friday, 8am to 8pm. If you're outside the UK call us anytime on +44 131 339 2573. Thank you for your patience - we’ll keep you updated.
Intelligent Finance accounts have now been rebranded to Bank of Scotland.
For more information, visit Bank of Scotland.co.uk.