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19th January - Lloyds Banking Group

There's been a lot of talk about the acquisition of HBOS by Lloyds TSB.

On this page, we will keep you up to date with what is happening and explain any implications for you as an Intelligent Finance customer.

The good news is you can carry on banking with Intelligent Finance just as you always have done.

The new Lloyds Banking Group

You may be aware that Intelligent Finance is part of HBOS plc. HBOS has agreed to be acquired by Lloyds TSB.

In joining together HBOS and Lloyds TSB, we have created a new group company – Lloyds Banking Group.

Intelligent Finance will continue to exist and operate separately within this group, as will other well known High Street names such as, Lloyds TSB, Halifax and Bank of Scotland.

Please be assured that there will be no changes to your accounts as a result of this announcement and you can continue doing business with us as usual.

How will this change benefit me?

The combining of HBOS and Lloyds TSB creates a new group which is well capitalised and financially strong. This strength places us in an even better position to meet the challenges of the current financial climate and any future challenges we may face.

Our aim is to be the leading financial services organisation in the UK using our strength and size to provide excellent customer service and create great value products for our customers.

What does it mean for me and my accounts with you?

There are no changes to your Intelligent Finance accounts or the terms and conditions of any of our products or services as a result of this announcement, and you can continue doing business with us exactly as you always have, by phone or online.

Of course from time to time we make changes to our products, and when that happens we will notify you in our usual way.

I have accounts at Intelligent Finance and Lloyds TSB, can I do anything differently?

Both Intelligent Finance and Lloyds TSB will continue to operate separately with different phone numbers and online systems. You should continue to do business with each organisation just as you've always done.

Are my savings protected?

Yes, your savings remain protected exactly as they were before. Intelligent Finance and Lloyds TSB savings will continue to be covered separately under the Financial Services Compensation Scheme, as both organisations will continue to be covered by separate banking licences.

Should there be any changes to our banking licences in future, we will contact you to tell you about them in the usual way.

Any regulated investments you hold with either company will also be protected exactly as before under the scheme.

For more information on the Financial Services Compensation Scheme click here.

Additional information

Should there be any changes in the future, we will contact you to tell you about them in the usual way.

If you would like to keep up to date with how the acquisition is progressing, please visit www.lloydsbankinggroup.com.

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