Mortgages, Savings and Current Accounts
Your account
0845 609 4343 ⁴
If you're an existing Mortgage, Savings or Current Account customer and you'd like to make a transaction or contact us regarding your plan, please log in to your plan
and send us an email using our secure messaging service, or call us on 0845 609 4343 ⁴. Don't forget that you can
register for online banking and manage your accounts online at any time. You can also apply for more Intelligent Finance Mortgage, Savings or Current Account jars online - just log in and select "Enhance Plan".
Our opening hours are:
Mortgages, Savings and Current Accounts:
08:00 to 20:00 Monday to Friday,
08:00 to 18:00 on Saturday and
09:00 to 18:00 on Sunday.
Your home may be repossessed if you do not keep up repayments on your mortgage.
Calling from overseas?
+44 1506 593001
Credit Cards
To change any of your personal details, set up an additional card holder or discuss any communication from us, please call 0845 600 6081 ⁴
If you are having problems registering, logging on or need to reset your password or security code, please call 0845 850 0519 ⁴
LOST OR STOLEN
If your credit card has been lost or stolen, please call 0845 720 3099 ⁴ (if you are overseas, please call the International Operator and ask for a reverse charge call to the same number).
If your debit card has been lost or stolen, please call 0845 605 9595 ⁴ (if you are overseas, please call +0044 1506 593009).
For corporate or media enquiries, please visit our media centre
You can also write to us at:
Intelligent Finance
Po Box 17316
Edinburgh
EH12 1AY
Call Charges
¹ Calls to 0800 numbers from BT landlines are free. The price of calls through other phone companies and from mobile phones will vary. The call price is correct at September 2008.
⁴ Calls to 0845 numbers from BT landlines will cost no more than 2p a minute, plus a 7p connection fee.
Calls to 0870 numbers from BT landlines will cost no more than 6p a minute, plus a 7p connection fee. The price of calls through other phone companies and from mobile phones will vary. The call price is correct at September 2008.
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