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Shop safely online

If you shop online with your Intelligent Finance debit card, your transactions are now safer than ever.

When you make an online purchase using your debit card, you may be prompted to enrol with our Intelligent Finance Secure service which will give you extra protection through the Verified By Visa scheme.

Once you've enrolled, you'll need to provide your password to complete a transaction on certain websites.

Enrolling is quick and easy, you'll just need to choose your own personalised password and enter your card details. .

Here's how it works

When you shop at participating online retailers you will be prompted to submit an Intelligent Finance Secure password on a safe and secure pop-up screen before completing your transaction. Just like your PIN, only you will know this password, so only you will be able to authorise your online purchases.

After 3 prompts, if you don't register your password you won't be able to shop at the participating retailers' sites. That's why you have to pre-register a password for your debit card at www.if.com or follow the prompt to register while shopping online. You'll know you're shopping on a participating website when you're asked to enrol or enter your password.

Not all online retailers participate in the scheme at the moment, but most will over time.

You're in safer hands when you shop online with Intelligent Finance Secure

We want you to feel absolutely confident that you can shop online safely and securely. Customers registered for our online banking service already benefit from our online guarantee, and now Intelligent Finance Secure will help protect you too.

Be aware that fraudulent emails, alleging to be from various UK banks, have been sent out encouraging people to visit a website where personal card or internet security details are then requested. This is known as "phishing".

Intelligent Finance will never send emails which ask for confidential information or your security details. If you think you have received such an email, please delete it immediately without responding or visiting any website details. If you are concerned that you may have divulged any details, please call us on 0845 609 4343 ¹.

 


 

¹ Calls to 0845 numbers from BT landlines will cost a maximum of 4p per minute, plus a 6p call set-up fee. The price of calls from other telephone companies will vary. The call price is correct at May 2008.

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